End User Computing

Bitgroup End User Services is an innovative, managed solution that enables your staff to work more productively – whenever and wherever they choose. We apply the right services to meet your specific needs to make it possible to deliver a compute and communications experience that’s personalized for each and every employee, at scale.

What if you could transform your workplace:

At a pace that suits your business?
Where there’s an opportunity to demonstrate the value of IT?
While minimizing the risks of change?

Using any device – tablet PC, smartphone, laptop or desktop PC, your people can access all the applications, data and communications tools they need – in the right place, at the right time. Plus, our service is centrally managed and securely delivered to give you peace of mind. Bitgroup' End User Services is delivered as a single blended service. We apply the best-fit model from the services below to satisfy the different roles and requirements of your users.

BYOD:

The increasing Bring Your Own Device (BYOD) to work trend is rapidly changing users’ expectations of corporate IT. More and more employees are bringing their personal smartphones and tablets in to work or looking to use them remotely to access corporate information. At the same time, consumerization of IT raises security, compliance, privacy, user experience and support challenges for IT departments.

Organizations that adopt a successful mobile device management solution are free to embrace the business opportunities and innovative capabilities of an increasingly mobile workforce. Good BYOD management empowers employees by giving them the flexibility to work where and when they want – on the device of their choice. Employees are more productive, interactive and satisfied.

An innovative BYOD environment also appeals to tech-savvy, talented employees and boosts retention levels. In addition, centralized application management and self-service provisioning have the potential to reduce costs and simplify IT.

We can help you develop an intelligent, end-to-end Bring Your Own Device strategy. We meet your BYOD security and compliance neeeds with role-based, device-aware and location-aware services.

Managed Desktop services:

Reliability, better staff productivity, and lower cost are the top three things executives want from their Managed Desktop Services. But it’s tough to achieve all of them together in today’s multi-user desktop environment with many different systems and builds. It’s even more difficult when your business depends on your IT infrastructure to sell and deliver to customers. That places a greater burden on your IT team and gives you the headache of hiring new staff and purchasing new equipment to support your end-users.

Bitgroup provides all the benefits of high-quality, reliable Managed Desktop Services at a lower cost per user, per month. We deliver highly flexible managed services designed to relieve your IT team and give end-users the right tools and services to help them deliver a high-quality, consistent customer experience. We take responsibility for managing the desktop computing environment across its full lifecycle to improve efficiency, productivity, and reliability. From procuring new desktops to asset management, from desktop application management to provisioning a multi-lingual service desk, we take care of your end-users and deliver services that are in tune with your changing business needs.

Virtual Client services:

Managing today’s workplace infrastructure is an increasingly complex task. IT managers face cost control, security, mobility and consumerization challenges – especially with the rising popularity of BYOD (bring your own device). Virtualization is an effective way of meeting these progressively more diverse demands. It also allows companies to reduce management effort and costs, increase flexibility and enhance service quality across varied user roles.

We offer a range of virtual client services that involve moving individual or multiple workplace layers (computing device, operating system, applications and user personality) to the data center. Our flexible, tried-and-trusted approach covers all steps in the virtualization journey, combining virtualization technologies with proven infrastructure products and end-to-end lifecycle services from a single source:

Initial consulting and business case assessment to maximize your ROI
Full lifecycle support from device delivery through support and maintenance to retirement
Hosting options include our partner' Data Centers, Customer Data Center and Cloud
Integration in existing IT infrastructures

Mobilize Your workforce:

Meeting the needs of your business can be challenging. Although most organizations realize the opportunities a mobile workforce can bring, making it happen is sometimes a difficult balancing act:

Enabling employees to work more flexibly while delivering the services needed to keep them happy and productive
Keeping your data safe and secure while allowing employees to access it wherever and whenever they need to
Standardizing your technology and services to reduce costs while satisfying the diverse needs of your workforce
Maintaining and managing costly legacy systems while investing in new technologies to facilitate innovation
Staying in control while embracing IT consumerization and BYOD
Reducing the burden of constant IT upgrades while future-proofing your business and ensuring compliance

Business Intelligence & Technology Group

Providing a Complete Suite of Solutions & Business Alignment

(678) 718-8150